MediDesk Health
MediDesk Health is a healthcare insurance management and consultancy provider serving hospitals, corporates, and third-party administrators across claim processing, revenue cycle management, NABH accreditation support, training, and debt recovery. Kiebot augments their in-house team with senior full-stack engineers, a DevOps lead, AI-expert engineers, dedicated QA, and project management — one engagement, multiple disciplines, all on call.
The Challenge
MediDesk needed senior capacity it could plug straight into existing squads without slowing them down. The work spans full-stack delivery, DevOps reliability, AI-assisted workflows, QA rigor, and project coordination across parallel initiatives. The goal: faster development, expert guidance on every PR, and a level of QA the in-house team can lean on.
Our Solution
Kiebot delivered a tailored solution focusing on scalability and user experience. Key features include:
- Senior full-stack engineers embedded into MediDesk product pods, joining standups, planning, and the in-house Jira from day one.
- A DevOps lead owns CI/CD, observability, and on-call playbooks so reliability becomes a quiet background concern.
- AI-expert engineers ship automations and decision-support tooling that move claim triage and document workflows from manual to assisted.
- A dedicated QA pod runs regression, exploratory testing, and sign-off every sprint, raising the bar without adding load to MediDesk QA.
- A Kiebot project manager keeps cadence steady across full-stack, DevOps, AI, and QA workstreams.
Kiebot capabilities on this engagement
- Full-stack senior engineers
- DevOps and SRE
- AI-expert engineers
- Dedicated QA
- Project management
Staff augmentation
Key Results
- 5Embedded Kiebot disciplines
- FasterSprint throughput
- ExpertGuidance on every PR